Terms and Conditions

Effective Date: 25/08/2024
Website: www.loliproducts.co.uk
Business Name: LoLiProducts
Business Email: info@loliproducts.co.uk
Business Address: Adress123Adress

1. Introduction

Welcome to www.loliproducts.co.uk (“the Site”). By accessing or using the Site, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of the Site and all purchases made through it. If you do not agree to these Terms, you should not use the Site or purchase any products from it.

2. Definitions

  • “We”, “Us”, “Our” refers to LoLiProducts.
  • “You”, “Your” refers to the customer or user of the Site.
  • “Products” refers to the spices and herbs we sell through the Site.

3. Eligibility

To use this Site and purchase products, you must:

  • Be at least 18 years of age.
  • Have the legal capacity to enter into a binding contract.
  • Provide accurate and complete information during the purchase process.

By placing an order, you confirm that you meet these eligibility requirements.

4. Orders

  • Placing an Order: By placing an order on the Site, you make an offer to purchase the products subject to these Terms. We reserve the right to accept or reject your order at our discretion.
  • Order Confirmation: Once your order is placed, you will receive an email confirmation. This email does not guarantee acceptance of your order but confirms that we have received it.
  • Right to Refuse: We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraud.

5. Pricing and Payment

  • Currency: All prices on the Site are listed in GBP (£).
  • Pricing Errors: We strive to provide accurate pricing information, but errors may occur. If we discover an error in pricing, we will notify you as soon as possible and give you the option to confirm or cancel your order.
  • Payment Methods: We accept payment via major credit/debit cards and other payment methods as specified on the Site. Payment is required at the time of order placement.

6. Shipping and Delivery

  • Shipping Locations: We currently deliver to addresses within the UK. If you require international shipping, please contact us at info@loliproducts.co.uk.
  • Delivery Time: Estimated delivery times are provided at checkout. Please note that these are estimates, and we do not guarantee delivery within the estimated time.
  • Delivery Charges: Shipping charges will be calculated at checkout and will depend on the delivery location and the size of your order.
  • Delayed or Lost Deliveries: If your order is delayed or lost, please contact us at info@loliproducts.co.uk so we can investigate.

7. Product Information

  • Description: We strive to provide accurate product descriptions and images on the Site. However, we do not warrant that the descriptions or images are completely accurate, complete, reliable, or error-free.
  • Availability: Product availability is subject to change without notice. We reserve the right to limit the quantity of products we supply and discontinue any products at any time.

8. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you can request a return within 14 days of receipt. The product must be unused, in its original packaging, and in the same condition as when you received it.
  • Refunds: Once we receive the returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.
  • Return Shipping: You are responsible for the cost of returning the product unless the product was damaged or incorrect. We recommend using a trackable shipping method.
  • Non-Refundable Items: Opened or used products, perishable items, and personalized products cannot be returned or refunded.

9. User Accounts

  • Account Creation: You may be required to create an account to access certain features of the Site. You are responsible for keeping your account information confidential and secure.
  • Account Termination: We reserve the right to suspend or terminate your account at any time if we suspect any unauthorized use or violation of these Terms.

10. Intellectual Property

  • Ownership: All content on the Site, including text, images, logos, and designs, is the property of LoLiProducts and protected by copyright, trademark, and other intellectual property laws.
  • License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our express written consent.

11. Limitation of Liability

To the fullest extent permitted by law, LoLiProducts shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. This includes, but is not limited to, loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless LoLiProducts, its officers, directors, employees, and affiliates from any claims, liabilities, damages, costs, and expenses arising from your use of the Site, violation of these Terms, or infringement of any intellectual property or other rights.

13. Privacy

Your privacy is important to us. Please refer to our Privacy Policy [link to Privacy Policy] for detailed information on how we collect, use, and protect your personal data.

14. Governing Law

These Terms and any disputes arising from your use of the Site or purchase of products will be governed by and construed in accordance with the laws of England and Wales. Any legal actions or proceedings must be brought in the courts located in the UK.

15. Force Majeure

We will not be held responsible for any failure or delay in fulfilling our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or government regulations.

16. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the date of the last revision will be updated accordingly. By continuing to use the Site after such changes are posted, you agree to the modified Terms.

17. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Thank you for choosing LoLiProducts. We look forward to serving you.